CREDIT & RECOVERY
Objective:
The objective of this workshop is to edify the bank staffs involved in Recovery, Credit Administration, Credit Control with real case studies so that the participants will be aware and proactive in dealing problematic customer.
Background:
The program provides a unique opportunity to understand credit risk management and helps you in contributing to the stability and economic sustainability of your Bank. The individual after the program will have sound knowledge on process/ procedure of Collection and Recovery. The staff will be able to handle and manage difficult customers who are defaulting on their loan obligations to the bank. The individual will be equipped with tools and skills for early alert and action on deterioration in their asset portfolio and gain knowledge on NRB directive and guidelines on how to manage provisioning and bad debts.
It is designed specifically for banking professionals, working employees and aspiring to work in areas of Credit, Business Banking, Credit Operations or Credit Risk Management. This course is for anyone who wants or needs understanding of credit risk topics. The course balances between theory and practice, through case studies, interactive sessions, sharing experiences of the participants, etc., to make it both challenging and valuable for your work.
Workshop Coverage:
- Purpose of Collection Unit, Effective Collection, Delinquent Buckets
- Management Tools
- Collection Tools, Understanding delinquency buckets
- Financial impact, provision and write off
- Demand Letters, foreclosure, repossession and auction
- Debt Recovery Tribunal
- Collection Strategy
- Recovery and NPA Management
- NRB Circulars
It is a structured training path through the credit life cycle from identifying and screening the prospective loan customers up to learning how to identify and analyze the Early Warning Signals of financial distress.
Target Audience:
Branch Managers/ Relationship Officer/ Employees working in Credit Department/ Recovery, NBA/ Legal department - to team up with credit department/ Credit Control and Administration Department etc.